Submit a Complaint
The Advertising Standards Authority provides free complaint and feedback services for members of the public who wish to complain or inform us about the content or targeting of a marketing communication in Ireland.
Ways to report ad complaints
Social Media Influencer Reporting
Advertisement Reporting
Formal Advertisement Complaint
Social Media Influencer Reporting
If you wish to anonymously inform us of social media influencers who you feel are not complying with enhanced guidance on influencer advertising and marketing that was introduced on 27 October 2023, please submit details here.
The notification of potential non-compliance with the guidance will assist us in our reach out to influencers and brands. Our approach currently is to ensure awareness of, and compliance with, the new guidance. We fully expect that once we have reached out, there will be compliance. If a situation arises that there is significant ongoing non-compliance, we have the option of carrying out a formal investigation.
Advertisement Reporting
Our Advertisement Reporting form is used to submit feedback on advertisements anonymously. We may decide to do a formal investigation depending on various factors such a level of complaints and complaint subject.
Feedback only ad complaints are submitted anonymously. Your feedback is reviewed and used to form part of our trends analysis.
Advertisement Formal Complaint
If you wish to make a complaint about the content of an advertisement or promotion that appeared in the media (including online and digital media) or how a promotion has been carried out, please submit your details here.
Please note that to make a full complaint, you must provide your full name and contact details for verification.
Online Behavioural Advertising (OBA). OBA is the practice of collecting information from web browsers so that it can be used to present online advertisements that are more relevant to the user of a particular computer. If you feel you are being delivered online advertising as a result of your browsing history and do not wish to receive this type of directed advertising, please click here.
