Complaints Decisions

We regularly publish the outcomes of recent advertising and marketing communications complaints, which can be found below. 

Date Product Advertiser Medium Result Reference Number
May 2026Health and Beauty Ireland’s ToothfairyOnline (Company Own Website) Upheld45381
May 2026Health and Beauty Anti-Wrinkle Ireland (AWI)Online (Company Own Website) Upheld45476
May 2026Health and Beauty The Dr Mulrooney ClinicOnline (Company Own Website) Upheld45418
May 2026Health and Beauty Ziya Skin ClinicOnline (Company Own Website) Upheld45415
May 2026Health and Beauty The Wicklow Street ClinicOnline (Company Own Website) Upheld45412
May 2026Health and Beauty The Skin Clinic (Drogheda)Online (Company Own Website) Upheld45408
May 2026Health and Beauty South William ClinicOnline (Company Own Website) Upheld45401
May 2026Health and Beauty Sculpture ClinicOnline (Company Own Website) Upheld45392
May 2026Health and Beauty Kildare Derma ClinicOnline (Company Own Website) Not Upheld45390
May 2026Health and Beauty Kerry Skin ClinicOnline (Company Own Website) Upheld45388
May 2026Health and Beauty KBM DentalOnline (Company Own Website) Upheld45383
May 2026Health and Beauty DermaSkulptOnline (Company Own Website) Upheld45376
May 2026Health and Beauty Chocolate Hair and Beauty GroupOnline (Company Own Website) Upheld45368
May 2026Food & BeveragesSpacegoodsOnline (Influencer’s Social Media Account)Upheld45280
May 2026Leisure (Gambling)LadbrokesOnline (Third party site)Not Upheld45270
May 2026Travel/HolidaysVisitGalway.ieOnline (Social Media)Upheld45268
May 2026LeisureThe Arc CinemaOnline (Company’s Own Website)Upheld45265
May 2026RetailMarks and SpencerIn-Store point of sale materialUpheld45251
May 2026Retail (Supermarket)Lidl Ireland GmbHOnline (Social Media)Upheld45237
May 2026Retail (Shopping Centre)Blanchardstown Shopping CentreOnline (Social Media)Upheld45234
May 2026Clothing Haremi Limited - 4TH ARQOnline (Influencer Social Media account)Upheld45231
May 2026HouseholdESB Electric IrelandDirect Marketing (Email) Upheld45212
May 2026LeisureIrish Supply Online (Company’s Own Website)Upheld45111
May 2026HouseholdGarreth Martin Flooring Tik Tok Video Upheld44962
Feb 2026Business ServicesAbbey Blue Legal LtdOnline (Company Own Website and social media (LinkedIn))Upheld45090
Feb 2026Health & Beauty Current BodyOnline (Influencer’s social-media account)Upheld42122
Feb 2026TelecommunicationsSIRORadioUpheld43966
Feb 2026Retail (Supermarket)Lidl IrelandOnline (Company Own Website)Upheld45169
Feb 2026Health & BeautySimple Life (AM APPS Ltd)Online (Influencer’s Social Media Account)Upheld45162
Feb 2026TravelIrish FerriesOnline (Company’s Own Website)Not Upheld45110
Feb 2026RecruitmentAn Garda SíochánaRadioNot Upheld45073
Feb 2026Food & BeveragesUBER EatsBrochureUpheld45065
Feb 2026PropertyLeonard Wilson KeenanOnline (Third party)Upheld45064
Feb 2026LeisureTonyBetOnline (YouTube Advertisement)Upheld45063
Feb 2026LeisureTonyBetOnline (YouTube Advertisement)Upheld45062
Feb 2026Health and BeautyBody BallancerOnline (Social Media)Upheld45036
Feb 2026Health & BeautyVHIAdvertisers’ Own WebsiteUpheld44929
Feb 2026Food & Non-Alcoholic BeveragesRichmond Marketing (Peroni)Online (third party)Not Upheld44928
Feb 2026Health & Beauty Inglot Cosmetics Ltd Online (Social Media) Upheld44469
Feb 2026Health & BeautyDpharmacy.ieOnline (Company’s Own Website)Upheld44345
Feb 2026AlcoholGlen Grant Limited t/a Campari UK (Aperol)Online (Third-Party)Not Upheld44933
Feb 2026HouseholdIrish Supply Online (Company’s Own Website) Not Upheld44916
Feb 2026Health & Beauty Glaze AuraOnline (social media/website)Upheld44847
Feb 2026LeisureKamaGamesOnline (third-party)Upheld44728
Dec 2025LeisureBoylesportsTelevisionNot Upheld45059
Dec 2025Health & Beauty First IVFOnline – Social MediaUpheld45055
Dec 2025Health & Beauty Tunstall Emergency ResponseOnline (Website)Not Upheld44949
Dec 2025LeisureMurray MotorsportOnline (Advertisers’ Own Website)Upheld44992
Dec 2025Food & Beverages Revington Foods Limited (Domino’s franchisee) In-store advertising (poster) Upheld44917
Dec 2025Health & Beauty First IVF Online (Company’s Own Website) and Social MediaUpheld44864