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Complaints Decisions

We regularly publish the outcomes of recent advertising and marketing communications complaints, which can be found below. 

Date Product Advertiser Medium Result Reference Number
Jun 2024Food & Non-Alcoholic BeveragesNational Dairy CouncilTelevisionUpheld42146
Jun 2024EducationAirport Driving SchoolAdvertiser’s Own WebsiteUpheld42069
Jun 2024Household (Utilities)UrbanVoltRadioUpheld42170
Jun 2024AlcoholForged Irish Stout Distribution LtdSocial Media (Instagram)Upheld42160
Jun 2024Business ServicesFinders InternationalPrint (Magazines)Upheld42151
Jun 2024Property (Commercial)Bourke BuildersOnline (Third Party Website)Upheld42092
Jun 2024Business ServicePsychiatric Service Dog Association (Support Dog UK & EU)Online (Company website)Upheld42068
Jun 2024Retail – Convenience StoreMusgrave Group - CentraRadioUpheld42020
Jun 2024Food & Non-Alcoholic BeveragesBord BiaOnline (Advertisers’ own social media)Upheld41939
Jun 2024Health & Beauty (Health)Raslim Ltd t/a FeelfreeOnline (Company Own Website & Social Media Account)Upheld41858
Jun 2024BroadbandEirOnline and Direct MailUpheld41822
Jun 2024PropertyMoveHome.ieOnline (Advertisers’ Own Website)Upheld41657
Apr 2024Financial (Motor Insurance)The AA IrelandOnline (Advertisers’ own website)Upheld42083
Apr 2024LeisureJesters Group (Jesters Casino)Outdoor (Poster) and Online (Advertisers’ Social Media)Upheld42395
Apr 2024EducationLeinster Senior CollegeAdvertisers’ Social MediaUpheld42121
Apr 2024AlcoholThe Newpark HotelOnline (Advertisers’ social-media account)Upheld42085
Apr 2024HouseholdHomeworldOnline - Influencer’s Social Media AccountUpheld42084
Apr 2024Miscellaneous (Online Retailer)ZalandoAdvertisers’ Own WebsiteUpheld42062
Apr 2024PropertyMoveHome.ieAdvertiser’s Own Website (Online)Upheld41925
Apr 2024HouseholdFirebirdRadioUpheld41079
Apr 2024MotoringHyundaiRadioNot Upheld40913
Feb 2024AlcoholIntrepid Spirits - Little & GreenOnline (social media)Upheld42108
Feb 2024Miscellaneous (Prize Draw)Castleblaney Credit Union LimitedOnline (Company Own Website)Upheld42080
Feb 2024Business (Home Security)PhonewatchRadioUpheld41919
Feb 2024LeisureEmerald ParkOnline (Social Media Influencers)Upheld41693
Feb 2024Employment OpportunitiesFree NowOutdoor (Public Transport)Upheld41770
Feb 2024(Business) Postal ServicesAn PostOnline (Company own website)Upheld40331
Jan 2024LeisureNational LotteryTelevisionNot Upheld41265
Jan 2024Business ServicesErin InternationalOnline (company own website)Upheld41199
Jan 2024Financial (Insurance)Lifecompare.ieOnline (Company Own Website); Social Media (Facebook)Upheld42107
Jan 2024AlcoholThe Connacht Whiskey DistilleryOnline (Company’s social media)Upheld42138
Jan 2024HouseholdRathwoodOnline (Company Website)Upheld41913
Jan 2024Food & Non-Alcoholic BeveragesBritvic - MiWadiTelevisionNot Upheld41820
Jan 2024Food & Non-Alcoholic BeveragesKeith’s CacaoOnline (Third-Party Social Media)Upheld41619
Jan 2024GamblingLivescoreIn AppUpheld41608
Jan 2024AlcoholC&C Group - BudweiserOnline (Company own website)Upheld41478
Jan 2024PropertyMoveHomeOnline (Daft.ie)Upheld41036
Jan 2024TelecommunicationsVodafoneTelevisionNot Upheld40968
Dec 2023Food & Non-Alcoholic BeveragesNational Dairy Council (NDC)Television/Radio/Press/Online (advertisers’ own website)Upheld41803
Dec 2023Food & Non-Alcoholic BeveragesNational Dairy Council (NDC)Online (Company Own Website)Upheld41435
Dec 2023ClothingCarroll’s Irish GiftsOnline (Company’s own website)Upheld41532
Dec 2023Health & Beauty - DentalDental OptionsOnline (Influencer Social Media Account)Upheld41524
Dec 2023Food & Non-Alcoholic BeveragesRomayo’s Diner SantryOnline (Influencer’s Social Media)Upheld41346
Dec 2023Utilities – Home FuelKenny FuelsDirect Mail – VoucherUpheld41300
Nov 2023Food & Non-Alcoholic BeveragesOatly GroupOutdoorUpheld40977
Nov 2023Travel/HolidaysLoveholidaysOnline (company own website)Upheld40946
Nov 2023JewelleryDylan Oaks JewelleryOnline (Social Media)Upheld40762
Nov 2023Clothing/Footwear (Sportswear)ASICSPoster (Promotional offer)Upheld40576
Nov 2023MotoringToyota IrelandOnline (Company own website)Upheld40730
Nov 2023Telecommunications (Broadband)Sky IrelandDirect Mail (Leaflet)Not Upheld40732

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Advertising Standards Authority for Ireland CLG t/a Advertising Standards Authority. Registered in Ireland under company number 82219. Registered office, 7 Herbert Street, Dublin 2, D02 K838.

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