Recent Complaint Decisions
May 2025

6 advertisements were found to be in breach of the Advertising Standards Authority’s Code in the latest complaints bulletin. 

Complaints assed by our Independent Complaints Council ranged across Online, Direct Mail, Social Media and Radio.

Details of the complaints can be found below. 

The Complaints Council is a completely independent arm of the Advertising Standards Authority and is responsible for considering and adjudicating on complaints submitted by the public, by an organisation, by a Government Department, or any other person or body. The Council is made up of a range of experts from the advertising, media, education, consumer, and marketing sectors. 

Recent Complaint Decisions

Advertiser

Medium

Complaint Category

Status

Keller Williams

Online (Third Party Website)

  • Misleading

Upheld

An Post

Direct Mail

  • Misleading

Upheld

Aldi Stores (Ireland) Limited

Online (Advertiser’s Own Website)

  • Misleading
  • Environmental

Upheld

BEO Wellness

Online (Influencer’s Social Media Account)

  •  Misleading

Upheld

Skinbae & Beyond Co.

Online (Influencer’s Social Media Account)

  • Misleading

Issue 1 – Upheld

Issue 2 – Upheld

Daikin

Radio

  • Misleading
  • Environmental

Upheld

Ocean Healthcare Ltd. – Bio Oil

Outdoor

  • Misleading
  • Health & Beauty

Not Upheld