Recent Complaint Decisions
February 2025

6 advertisements were found to be in breach of the Advertising Standards Authority’s Code in the latest complaints bulletin. 

Complaints assed by our independent Complaints Council ranged across print, social media, online and radio. 

Details of the complaints can be found below. 

The Complaints Council is a completely independent arm of the Advertising Standards Authority and is responsible for considering and adjudicating on complaints submitted by the public, by an organisation, by a Government Department, or any other person or body. The Council is made up of a range of experts from the advertising, media, education, consumer, and marketing sectors. 

Recent Complaint Decisions

Advertiser

Medium

Complaint Category

Status

Bio Cleaning Solutions

Brochure

  • Misleading
  • Household

Issue 1 – Upheld

Issue 2 – Upheld

Revive Active

Online (Advertisers’ Social Media)

  • Misleading
  • Health & Beauty

Upheld

Caffreys Furniture

Online (Advertisers’ Social Media)

  • Misleading
  • Promotional Marketing

Upheld

POCO

Online (Influencer’s Social Media Account)

  • Misleading
  • Recognisability

Upheld

Sazerac Ireland

Online (Audio Streaming Website)

  • Misleading

Issue 1 – Upheld

Issue 2 – Upheld

Digiweb

Online (Advertisers’ Own Website)

  • Misleading

Upheld

PhoneWatch

Online (Advertisers’ Social Media)

  • Misleading
  • Substantiation

Upheld

Vodafone

Outdoor & Radio

  • Misleading
  • Substantiation

Issue 1 – Not Upheld

Issue 2 – Not Upheld

Very

Online (Advertisers’ Own Website)

  • Misleading

Not Upheld