Recent Complaint Decisions
November 2024

14 advertisements were found to be in breach of the Advertising Standards Authority’s Code in the latest complaints bulletin. 

13 of the 14 cases were upheld in full and one case was upheld in part. Advertisements across Online, Social Media, Television and In-Store advertising were found to be in breach of the Advertising Standards Authority Code on grounds related to Misleading, Health and Beauty, Safety and Children. The Advertising Standards Authority chose not to uphold four complaints, one of which was an Intra-industry / Interested Party complaint.

Details of the complaints can be found below. 

The Complaints Committee is a completely independent arm of the Advertising Standards Authority  and is responsible for considering and adjudicating on complaints submitted by the public, by an organisation, by a Government Department, or any other person or body. The Committee is made up of a range of experts from the advertising, media, education, consumer, and marketing sectors. See further details here.

Recent Complaint Decisions

Advertiser

Medium

Complaint Category

Status

Vincent Finnegan Lt

Online (Third Party Website) 

  • Misleading

Upheld

Lisney Sothebys International Realty 

Online (Third Party Website)

  • Misleading

Upheld

Dyson

Online (Social Media)

  • Misleading

Upheld

Desert Diamonds 

Online (Company Own Website)

  • Misleading

Upheld

Sheep School

Online (Company own website) 

  • Misleading

Upheld

Women’s Best

Online (Influencer’s Social Media Account)

  • Misleading

Upheld

Beacon Care Facility 

Online (Company Own Website) 

  • Misleading

Upheld

Ladybird Driving School 

Online (Company Own Social Media) 

  • Misleading

Upheld

West Wood Club

Advertiser’s Own Website 

  • Misleading

Upheld

DCM Learning 

Online (Company Own Website) 

  • Misleading

Upheld

PhoneWatch 

Online (Advertiser’s Own Website)

  • Misleading

Upheld

Immucura

Online (Company own website) 

  • Misleading
  • Health & Beauty

Issue 1 – Upheld

Issue 2 – Upheld

Issue 3 – Upheld

John David Sports Fashion Ireland Limited (JD Sports) 

In-store and online advertising

  • General Rules
  • Safety

Issue 1 – Not Upheld

Issue 2 – Upheld

Haribo Ireland Ltd

Television

  • Safety
  • Children

1 – Upheld

2 – Upheld

Cadbury Ireland

Outdoor

  • Food and Non-Alcoholic Beverages

Not Upheld