Complaints Decisions

We regularly publish the outcomes of recent advertising and marketing communications complaints, which can be found below. 

Date Product Advertiser Medium Result Reference Number
Jun 2025Health & BeautyElla and Jo CosmeticsOnline (Influencer’s Social Media)Upheld44446
Jun 2025Health & BeautyVoduz HairOnline (Influencers Social Media)Upheld44397
Jun 2025MiscellaneousDylan OaksOnline (Influencer’s Social Media)Upheld44314
Jun 2025TravelDublin Airport Authority (daa)Press and RadioUpheld43837
Jun 2025Jewellerytwins_and_me_Instagram (influencer’s own page)Upheld43784
Jun 2025Health & Beauty Haven Pain Relief CentreOnline (Company Own Website)Upheld43348
Jun 2025Clothing Luxury Exchange Online (Company’s Own Website)Upheld43711
Jun 2025Health & BeautyImage_a.d.sOnline (Influencer’s Social Media)Upheld44388
Jun 2025TelecommunicationseirOnline advertisement Upheld43601
May 2025PropertyKeller WilliamsOnline (Third Party Website)Upheld43695
May 2025HouseholdAldi Stores (Ireland) LimitedOnline (Advertisers’ Own Website)Upheld43846
May 2025BusinessAn PostDirect MailUpheld43364
May 2025Clothing/FootwearBEO WellnessOnline (Influencer’s Social Media)Upheld43850
May 2025Health & BeautySkinbae & Beyond Co.Online (Influencer’s Social Media)Upheld44330
May 2025HouseholdDaikin RadioUpheld43226
May 2025Health & BeautyOcean Healthcare Ltd. - Bio OilOutdoorNot Upheld43225
Feb 2025Health & Beauty Revive Active Advertisers’ Social MediaUpheld43310
Feb 2025Health & BeautyPOCOOnline (Influencer’s social media account)Upheld43773
Feb 2025BroadbandDigiwebOnline (advertisers’ own website)Upheld43778
Feb 2025TelecommunicationsVodafoneOutdoor and RadioNot Upheld43485
Feb 2025HouseholdCaffreys FurnitureOnline (Advertisers’ Social Media)Upheld43453
Feb 2025HouseholdBio Cleaning Solutions BrochureUpheld43746
Feb 2025HouseholdPhoneWatchOnline (Advertisers’ Social Media)Upheld43455
Feb 2025RetailVeryOnline (Company’s Own Website)Not Upheld43567
Feb 2025Alcoholic DrinksSazerac Ireland (Fireball Whisky)Online (Audio Streaming Website) Upheld43788
Jan 2025MotoringJaguar Land Rover IrelandOutdoor PosterNot Upheld43011
Jan 2025HouseholdEmma MattressOnline (Influencer’s social media account)Upheld43460
Jan 2025Food & BeveragesCalifia FarmsOnline (Influencer’s social media account)Upheld43487
Jan 2025JewelleryDylan OaksOnline (Influencer’s social media account)Upheld43508
Jan 2025MotoringCambridge Motor CompanyOnline (Advertisers' Own Website)Upheld43665
Jan 2025Health and Beauty WildOnline (Influencer’s social media account)Upheld43468
Jan 2025Property MoveHome.ieOnline (Company’s Own Website)Upheld43634
Jan 2025ClothingThe Hut GroupOnline (Influencer’s social media account)Upheld43464
Jan 2025Health & Beauty (Beauty)Millies.ieDirect Mail (Email)Upheld43149
Jan 2025AlcoholBrennan’s Brewing & Distilling Co. Online (Company Own Website) Upheld43707
Jan 2025PublishingLife Lessons PodcastOnline (Influencer’s social media account) Upheld43452
Jan 2025TelecommunicationsThree Ireland (Hutchinson) LimitedTelevisionUpheld43470
Jan 2025Leisure/Campsite Dunbeacon Camping and Glamping Company’s Own Website Upheld43363
Jan 2025Health & Beauty BPerfect CosmeticsOnline (Influencer’s social media account)Upheld43510
Jan 2025Health & Beauty Salon 14Online (Third Party Website)Upheld43478
Jan 2025Health & BeautyBPerfect CosmeticsUpheld43381
Jan 2025Food & BeveragesDunnes StoresIn-store AdvertisementUpheld43617
Dec 2024LeisureBoyle SportsOnline (Advertisers' Own Website)Not Upheld43228
Dec 2024AgricultureIrish BuckfastPrint and Online (Advertiser’s own website)Upheld43581
Dec 2024EducationAirport Driving SchoolRadioUpheld43368
Dec 2024Health & BeautyBeautysavers.ieOnline (Advertisers' Own Website)Upheld43435
Dec 2024MotoringMyvehicle.ieOnline (Advertisers' Own Website)Upheld43170
Dec 2024ClothingHuman CollectiveOnline (Influencer’s Social Media Account)Upheld43626
Dec 2024EducationAshfield CollegeOnline (Social Media)Upheld43646
Dec 2024LeisureVibes&Scribes Email Upheld43357